Terms of Service
Last updated: 26 September 2026
1. Who we are
AC Tech Services Ltd, registered in England and Wales, Company No. 17036616. Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Contact: hello@actechservices.uk.
2. Scope of these terms
These terms apply to the use of this website and to any engagement agreed with us. Our services are offered to businesses only, not to consumers. Where a signed proposal or services agreement conflicts with these terms, the signed document prevails.
3. Our services
Workflow and business process automation, API and system integration, automated reporting, practical AI assistants, Microsoft 365 operations, and service monitoring. The scope of each engagement, its deliverables and acceptance criteria are set out in a written proposal.
4. Prices, assessments and proposals
Prices shown on the website are indicative starting prices, not offers. The automatic assessment produced by the project brief is a starting point, not a quotation. A contract is formed only when both parties accept a written proposal. Prices exclude VAT and third-party costs such as software licences and API charges, unless the proposal states otherwise.
5. Payment
Payment terms, milestones and any deposit are set out in the proposal. Invoices are payable within the period stated on them. We may charge statutory interest and compensation on late payments under the Late Payment of Commercial Debts (Interest) Act 1998, and may suspend work while undisputed invoices remain unpaid.
6. Your responsibilities
You provide timely access to the systems, data and people needed for the work, confirm that you are entitled to grant that access, and review deliverables within the agreed acceptance period. Delays in access or feedback may change the timetable and price.
7. Intellectual property
On full payment, you own the deliverables created specifically for you. We keep ownership of our pre-existing tools, libraries and know-how, and grant you a non-exclusive, perpetual licence to use any of them included in the deliverables for your own business. Third-party software remains subject to its own licence terms.
8. Confidentiality and data protection
Each party keeps the other's confidential information confidential. Where we process personal data on your behalf, we do so under a data processing agreement in line with the UK GDPR and, where applicable, the EU GDPR. Our Privacy Policy and AI Transparency Notice explain how we handle personal data and how we use AI, including in our mailboxes.
9. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited by law. Subject to that, we are not liable for loss of profit, revenue, data or goodwill, or for indirect or consequential loss, and our total liability arising from an engagement is limited to the fees paid for that engagement in the twelve months before the claim.
10. Cancellation and termination
Either party may end an engagement as set out in the proposal. If no terms are stated, either party may end it with 14 days' written notice, and you pay for work performed and costs committed up to the end date.
11. Website
Website content is provided for general information and may change without notice. Examples on the website are illustrative and do not describe results achieved for a specific client.
12. Governing law
These terms and any engagement are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.